Terms & Conditions
These terms govern your use of the Stayhome Stays website and booking services. By using our service, you agree to comply with these terms.
1Introduction
Welcome to StayHomeStays.com, a homestay and serviced apartment chain offering a range of accommodations, including studio rooms, 1BHK, 2BHK, and 3BHK apartments, in Bangalore, India. These Terms and Conditions (“Terms”) govern your use of our website, our booking services, and our communication tools, including WhatsApp integration via our CRM system.
2Key Definitions
StayHomeStays
StayHomeStays Private Limited, registered in Bangalore.
Guest
A person booking accommodation through our platform.
Services
Includes website, booking platform, and WhatsApp communication.
WhatsApp Integration
Use of WhatsApp for booking updates via our CRM.
3Eligibility & Service Description
To use our Services, you must be least 18 years old and legally capable of entering into contracts.
4User Responsibilities
Provide accurate booking details (name, contact, dates).
Use Services and WhatsApp messaging responsibly (no spam).
Comply with WhatsApp’s Business Terms of Service.
Respect the property and adhere to house rules (no smoking/noise).
Notify us of any issues via Email or WhatsApp.
Cancellation & Refund Policy
Standard Cancellation
48+ Hours Before
Full Refund
Within 48 Hours
1 Night Charge
Group Bookings (5+ Rooms)
- 14+ Days NoticeFull Refund
- Within 14 Days50% Fee
- Within 7 DaysNon-refundable
Questions about these terms?
For questions, termination requests, or legal notices, please reach out to our legal team.